Dispatch & Delivery Information
The dispatch date is when we send your goods to our courier, not your delivery date (when it arrives to you).
Our customer communication promise means that we’ll keep you up to date on your order at every stage.
Solo Delivery is our courier for all large items (tables). Solo Delivery is our two-man white-glove courier service who will contact you within 48 hours of receiving your goods to arrange a 3 hour delivery slot at a time that's best for you - including Saturdays! Please note large items can take from 3-10 working days to be delivered. Alternatively, your delivery may be carried out by Yodel or APC Overnight, who will take delivery of your purchase and will deliver to you 1-3 working days after your dispatch date. We’ll let you know in your welcome email who your courier will be.
The two man service covers mainland UK however, there may be an additional charge to deliver to The Highlands. (please note this only applies to large fragile items which require the specialist delivery). Unfortunately we are unable to deliver to Ireland
Delivery is free to the majority of the UK. In some cases, for example some parts of Scotland, there may be a delivery fee.